Q: How do I schedule a tour? Do you accept walk-ins?
A: You may schedule a tour online through our website
or by calling the Leasing Office at (412) 481-1112. We also accept
walk-ins during normal business hours: Monday-Friday, 9am-4pm.
Q: How do I apply for an apartment?
A: You can apply for an apartment in person at the
end of your tour, or you may always fill out the application online
at GrandviewPointe.com if you need more time to make a
Q: Who needs to apply?
A: Any person over the age of 18 who will be living
in the apartment.
Q: Are there any upfront fees?
A: In order to complete the application process, you
will need to pay the $50 application fee and $99 security
Q: What documents can I use to provide proof of income?
A: You may use an employee offer letter, 2 most
recent pay stubs, or last year’s tax documents showing the required
monthly income of 3.5x the monthly rent. If you have income from
several sources or are not sure what documentation you should
provide, our Leasing Office will be happy to help.
Q: Do I need a cosigner?
A: The need for a cosigner is determined by your
credit check and income. The Leasing Office will notify you if a
cosigner should be added to the application.
Q: How will I know if my application has been approved?
A: You will receive a notification usually right away
once we have processed your screening and all documents have been
submitted and uploaded. If there is a credit hold, or if you have a
criminal past, this will hold up the screening process up to 72
Q: Do you offer short term leases?
A: Yes, we offer short term leases starting at 3
months up to our standard 12 months. Please contact the Leasing
Office for short term restrictions and premiums.
Q: How can I pay rent and when is it due?
A: Rent is due on the first of the month, every
month. Please note you will not receive a bill. Rent can be paid
online via the Resident Portal with an e-check, credit, or debit
card. You can also mail a paper check or money order to McKinney
Properties’ Corporate office.
Q: What utilities are included in rent?
A: Water, sewer, and trash removal are included in
Q: Do you offer furnished apartments?
A: We do not offer furnished apartments. However, if
you are interested in furnishings, we would be happy to direct you
to local furniture rental companies.
Q: Is parking available?
A: Yes, we offer both uncovered lot and covered
garage parking. Rates range from $30 - $70 per month depending on
Q: Is on-site laundry available?
A: Yes, all our 2 Bedroom apartments offer in-suite
laundry. Our community also has coin-operated laundry rooms on
Q: Do you allow pets?
A: Yes, we are a pet friendly community. We allow up
to 2 cats and 1 dog per apartment with a $300 non-refundable fee
per pet and an additional $25 per month, per pet. Please contact
the Leasing Office for a complete list of breed restrictions.
Q: Is access to the building secured?
A: Yes, we have a fully secured property with an
electronic fob entry system that is controlled by office staff.
Q: Can I reserve the building's social room?
A: Yes, you may reserve our social room with a
security deposit of $50.
Q: Do you have a pool? When is it open?
A: Yes, our heated pool is open from early May
through October, weather depending. Daily hours will be distributed
to residents each year.
Q: What will I need to provide before I can move into my
A: Before you can receive your keys, you will need to
sign your lease, provide your Duquesne Light account number,
provide proof of Renter’s Insurance, and pay the rental amount
Q: How can I submit a maintenance request?
A: You may submit a maintenance request online
through your Resident Portal, over the phone, or in person at the
Q: What do I do if I have a maintenance emergency?
A: If you have an emergency during normal business
hours, please call or visit the Leasing Office. If you have an
after-hours maintenance emergency, you will need to call (412)
242-5390 and follow the prompts.
Q: I want to renew my lease. What do I need to do?
A: Renewals are sent out prior to your lease
expiration. You can electronically sign the renewal through
your Resident Portal, or you can sign the paper copy you will
receive via mail and return it to the Leasing Office.
Q: I will be moving out. What do I need to do?
A: You will need to notify the Leasing Office of your
intent to move out at least 120 days prior to your lease’s end
date. This can be in the form of an official letter or an email. We
will then send you a Move-Out Checklist to review. This checklist
includes, but is not limited to cleaning your apartment,
transferring or canceling your electric account, transferring or
canceling your cable and internet, providing your forwarding
address with USPS and the Leasing Office. On the last day or your
lease, you should submit keys and any parking passes for the